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Disagreement Resolution (Community Accord)

What is this service?

Disagreement resolution is an early intervention mechanism, and the means by which parties may informally resolve disputes before they scale up into greater, more formal difficulties.

Disagreement resolution arrangements concern

  • Performance of duties
  • SEN provision
  • Disagreements over health and social care provision
  • Disagreements between health commissioners and local authorities

It is also particularly valuable where communication and co-operation between the parties is generally good. The process is principally telephone-based.   

Who is it for?

Parents, young people, LEA’s, education providers, Clinical Commissioning Groups (CCG’s), health and social care providers.

Please note that this activity is available in case of inter-agency disputes.

The age-range of 0-25 concerns the children or young people at the centre of the process.

Outcomes for service users

  • Specific areas of disputes clarified and summarised by a trained mediator.
  • Parties remain empowered to agree a way forward.
  • Early resolution of disputes.

Who to contact

Contact
Peter Cousins
Telephone
07909 254101
E-mail
p.cousins@communityaccord.com
Website
www.communityaccord.com

Where to go

Name
Community Accord
Address
Unit 41, Carlisle Business CentreCarlisle RoadBradfordBD8 8BD
Postcode
BD8 8BD
Notes

The above address is our main office address. If a face-to-face meeting is required, Peter will arrange a meeting at a mutually convenient location for Redbridge residents.

When is it on?

Time/date
9.00am – 5.00pm Monday to Friday.
The service operates throughout the year excluding bank holidays. Evening service by arrangement.

Other Details

Cost Details
As per contract with London Borough of Redbridge
Ages
Under 1, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24
Referral needed?
Yes
Referral Details

How to access this service: By email or telephone

Please use referral form for referrals.

Waiting period. Maximum 5 working days

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