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Coronavirus | Updates, advice and resources for families and practitioners

Personal Independence Payment (PIP)

What is the Personal Independent Payment (or PIP)?

Personal Independence Payment (PIP) helps with some of the extra costs caused by long-term ill-health or a disability if you’re aged 16 to 64. PIP started to replace Disability Living Allowance (DLA) for people aged 16 to 64 from 8 April 2013.

You could get between £21 to £134.40 a week to help with the extra costs caused by your condition. How much you get is not based on your condition, but how your condition affects you.

Am I eligible?

To qualify for PIP, you must:

  • be aged 16 to 64
  • have a long-term health condition or disability and difficulties with activities related to ‘daily living’ and or mobility
  • be in Great Britain when you claim - there are some exceptions, eg members and family members of the Armed Forces
  • have been in Great Britain for at least 2 of the last 3 years
  • be habitually resident in the UK, Ireland, Isle of Man or the Channel Islands
  • not be subject to immigration control (unless you’re a sponsored immigrant)

To find our what long-term health condition, disability or mobility difficulties are eligible please visit the website.

If you are already receiving DLA you can use the PIP checker to find out if and when PIP will affect your DLA.

How do I claim?

Phone the Department for Work and Pensions (DWP). You’ll be asked for information like:

  • contact details and date of birth
  • National Insurance number
  • bank or building society details
  • doctor’s or health worker’s name
  • details of any time you’ve spent abroad or in a care home or hospital

Someone else can call on your behalf, but you’ll need to be with them when they call. You can also write asking for a form to send the above information by post (this can delay your claim).

Who to contact

General information: 0845 850 3322 or 0845 601 6677 (textphone)
New claims: 0800 917 2222 or 0800 917 7777 (textphone)

Where to go

Personal Independence PaymentPO Box 1303BlackpoolFY1 9HF

Other Details

Under 1, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25 and over, All Ages

Multi Agency Resource Centre Online (MARCO)

This information is intended solely for the use of practitioners within the children and young people's workforce in Redbridge. Please do not share information within this section with others.
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