The integrated case management team (ICM), part of the Redbridge Community Health and Social Care Services (HASS), provides care for patients over the age of 18 with complex long term conditions involving health and social care needs.
The aim of the service is to provide the right care in the right place and at the right time to avoid an unnecessary hospital admission. The ICM team works with health and social care providers to co-ordinate and offer multi-disciplinary quality care to vulnerable adults. The ICM team is divided into seven clusters across Redbridge.
The team will carry out multidisciplinary assessments to identify the needs of the patient and their carer. A robust health and social care plan will be created with the involvement of the patient and their carers