We offer free, confidential and impartial advice online, by phone and in person (by appointment). If you need help, you may find information online, using the range of resources available on the Citizens Advice website. If you require additional assistance, please call our advice lines between 10am-1pm or 2pm-4pm on Mondays.
We will endeavour to meet your needs by providing telephone advice. In some cases an appointment with our advice volunteers and staff may be appropriate. If necessary, an appointment will be made when you phone and you will be seen at our offices on the first floor of Redbridge Central Library (Clements Road, Ilford, IG1 1EA).
Our office is wheelchair accessible.