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Safety tips from Transport For London (TFL)

How to report a crime

  • If you've been a victim of crime or you've witnessed one happening report the crime as soon as possible to the police by calling 999! This may prevent future crimes from happening and make your community a safer place.
  • If you've seen something happening but feel uncomfortable in revealing your identidy, your can call crimestoppers anonymously on 0800 555 111.
  • You can also speak to transport staff or contact your local Metropolitan Police Safer Transport Team or British Transport Police Neighbourhood Policing Team by visiting or .

How Police officers can help when you travel

  • They provide a familier and visible  uniformed presence on the buses and trams and at underground and railway stations.
  • They will listen and talk to you to find out your concerns and identify solutions to make your journey as safe as possible.

Safety on buses

  • Wait for the bus in a well lit place where there are other people if possible. try to sit on the bottom deck.
  • Arrange for others to meet you at the bus stop if you are returning home in the dark, espeically during the winter and have a long way to walk home. Buses are now safer than ever with CCTV. 
  • If you are coming back home from a friends house always get them to wait with you at the bus stop.

Safety on the tube/train/tram

  • When waiting on the platform, stand somewhere well lit where there are other passengers or staff around.
  • If you need any help or information, you can speak directly to staff using the Help Points located on the platform. The Help Points are also covered by CCTV.
  • Try to sit in a carriage where there are lots of people sitting and look to see where the passenger alarm is located. If you feeel uncomfortable or threatened in any way it will connect you directly with the driver.
  • All stations have ticket machines. Some stations have staff. If you need assistance approach the Passenger Service Agent on board the train. All stations and trains also have passenger alarms, which you can press for assistance if you need it.

 Safety When Walking

  • Stick to well lit busy streets especially if the area is new to you. You should try to avoid short cuts like alleyways, subways, badly lit areas or isolated car parks.
  • Always be aware of what's happening around you!. If listening to music turn it down so that you can hear others approach you.
  • Keep your valuables out of sight and if you're carrying a bag, make sure its securely fastened. Remember to register your valuable possessions at . It only takes a couple of minutes and its free. You'll then receive a unique ID that could help you get stolen items back.

 General safety tips when out on the street

  • When your walking and get to a stretch of road where's no pavement make sure you  walk in a single file at the edge of the road, facing the traffic.
  • When you're going out on your bike and might not be back before dark you should make sure its got a white light on the front and a red light and reflector on the back.
  • Whenever you cross a zebra crossing  you should stand at the edge of the crossing and make sure all the traffic's stopped before you cross.
  • When your out on your bike and come to a busy junction you should ride your bike up onto the pavement to get out of danger.  
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