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Coronavirus | Updates, advice and resources for families and practitioners

Income Support

What is Income Support?

Income Support is extra money for those on a low income or none at all, who are working less than 16 hours a week and haven’t signed on as unemployed.

Am I eligible?

To qualify for Income Support you must:

  • be between 16 and State Pension age
  • be a lone parent or carer or, in some cases, unable to work because you’re sick or disabled
  • be on a low income
  • work less than 16 hours a week (and your partner works no more than 24 hours a week)

You don’t need a permanent address, eg you can still claim if you sleep rough or live in a hostel or care home.

You might still qualify if you do unpaid volunteer work or go on parental or paternity leave. Also, you qualify if you’re age 19 or younger, in full-time secondary education (including A levels) and one of the following:

  • a parent
  • not living with a parent or someone acting as a parent
  • a refugee learning English

You can also qualify up until the age of 21 if you’re one of the above, are orphaned or estranged from your parents and enrolled in education.

You can check your eligibility using GOV.UK's Benefits Adviser Tool.

How do I claim?

You can apply for Income Support by phone or post.

Who to contact

0800 055 6688 or 0800 023 4888 (textphone)
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