We can help by:
- Listening to your views and concerns Helping you feel more confident to express your views
- Explaining your options, rights and responsibilities
- Helping prepare for meetings and/or attending meetings with you
- Helping with writing reports, letters and other relevant paperwork
- Answering your questions about Statements of Special Educational Needs and Education, Health and Care Plans (EHCPs)
- Supporting you through a needs assessment or review
- Supporting to resolve disagreements
- Developing networks and links locally to provide solutions to your individual queries
- Referring you to Independent Support.
We can provide information, advice and support to:
- Parents / carers of a child or young person (aged 0–25) with special educational needs and/or a disability
- Parents / carers who think that their child or young person may have a special educational need and/or a disability
- Young people aged 16–25 who have a special educational need and/or a disability
- To your child if they have questions themselves.
Our primary aim is to empower you with the information, advice and support you need to achieve the best possible outcomes. We will listen to your concerns, gather information about your situation and determine what level of support we can provide.
Support from our service can take place via the telephone, email or at our offices and support at meetings. If support is needed at a meeting we will require at least five working days' notice.