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Coronavirus | Updates, advice and resources for families and practitioners

Infoline for newly arrived families

These free telephone lines were developed in partnership with Newham Language Shop to support newly arrived families with little/no understanding of the British educational system and limited knowledge of English.

The information provided includes:

  • The primary school system,
  • Attending school,
  • What you child will learn,
  • School clubs and childcare,
  • What the school expects from you,
  • Homework,
  • Behaviour,
  • Special needs,
  • School meals,
  • Special Educational Needs.

The information is currently available in the following languages:

  • Bengali 020 3373 0110
  • French 020 3373 0114
  • Gujarati 020 3373 0111
  • Lithuanian 020 3373 0117
  • Malayalam 020 3373 0116
  • Polish 020 3373 0113
  • Portuguese 020 3373 0119
  • Romanian 020 3373 0118
  • Somali 020 3373 0121
  • Tamil 020 3373 0120
  • Turkish 020 3373 0115

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