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Coronavirus | Updates, advice and resources for families and practitioners

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Complaints

Complaints about Council services

If you are unhappy with any service you have received, please read the Council’s Complaint Procedure.

Complaints about North East London Foundation Trust (NELFT) NHS Services

If you are unhappy with a health service you have received, please visit their website for information about how to complain.

Complaints about schools

All complaints about schools should be settled through the school’s complaints procedure.

Ask your child’s school for a copy of their complaints procedure. This will outline and explain the process.

For further information you can also visit the government's web page about schools complaints. 

Complaints about the Local SEND Offer

If you have a complaint about the Local SEND Offer website, please contact FiND in the first instance.

News

  • Transition Support Group 27th April 2021 view
  • Do you have a recent experience of Transition in Redbridge? view
  • Test and Trace Support Payments | Redbridge view
  • DfE & DHSC Joint Ministerial Letter - 21st July 2020 view
  • Temporary Changes to SEND Legislation view
  • Coronavirus | Updates, advice and resources for schools and settings view
  • Coronavirus | Updates, advice and resources for families in Redbridge view
  • Contacting FiND view

Advice and Guidance

  • Coronavirus | Guidance for young people in Redbridge view
  • Coronavirus | Guidance for all families in Redbridge view
  • Coronavirus | Guidance for parents and carers (including education and childcare) view
  • Coronavirus | Guidance for children and young people with SEND view
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