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Families Information Direct (FiND)

The FiND helpline is made up of a small team of highly knowledgeable information advisors who are happy to assist with any question you may have related to you and your family's needs.

  • Telephone      0800 587 7500 or 020 8708 8920
  • Text Relay*   18001 0800 587 7500
  • Email           find@redbridge.gov.uk

Informed Families

Informed Families is a service from FiND which offers free information, advice and guidance to children and young people with Special Educational Needs and/or Disabilities (SEND) and their families.

Opening hours: 

Monday to Friday - 9.30am to 12.30pm and 2.00pm to 4.30pm

Address (for correspondence): 

FiND, C/o Redbridge Drama Centre
Churchfields
South Woodford
London, E18 2RB

Text relay allows people who use a textphone to communicate with people who use a standard telephone by simply using the access codes below before the telephone number:

  • 18001 for textphone users contacting telephone users.
  • 18002 for telephone users contacting textphone users.
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