Bogus callers and rogue traders (Redbridge)

Most people who call at your home will be genuine but sometimes people turn up with other intentions. Some may try to trick their way into your home to steal from you or sell you goods and services using illegal selling techniques. These are known as “bogus callers”.

They may pose as utility workers with false IDs or as someone in trouble needing your help.

“Rogue traders” turn up unannounced, claiming to be workers offering to sell services, making repairs or carrying out work on your house, garden or driveway.

Advice on dealing with doorstep callers

If someone you don't know calls at your door follow these simple steps:

• keep your doors locked, even when at home
• check who’s at the door through the spy hole and use a door chain
• ask to see ID and check it looks genuine (photo, expiry date etc)

If in doubt:

• call the person’s company
• use the password scheme set up by all gas, electricity and water companies
• use a Nominated Neighbour Scheme if available

More information and advice on the Redbridge website.