In an emergency, always dial 999.
Always call 999 if someone is seriously ill or injured, and their life is at risk.
Is it a genuine emergency?
If so, call 999 and don’t panic. Always call 999 if someone is seriously ill or injured, and their life is at risk. Once you are connected to an ambulance 999 operator or call handler, they will ask you a series of questions to establish what is wrong. This will allow them to determine the most appropriate response as quickly as possible.
Do not hang up
Wait for a response from the ambulance control room as they might have further questions for you. The person who handles your call will let you know when they have all the information they need. You might also be instructed on how to give first aid until the ambulance arrives.
When it's not a life-threatening emergency
If the situation is not a life-threatening emergency and you or the person you are with do not need immediate medical attention, consider other options before you dial 999, such as NHS 111.
Ilford Police Station: 270-294 High Road, Ilford, Essex, IG1 1GT. Open 24 hours a day.
Hainault Fire Station: 386-388, New North Road, Hainault, Ilford, Essex, IG6 3DY
Ilford Fire Station: 460 High Road, Ilford, Essex, IG1 1UE
Woodford Fire Station: 2 Snakes Lane West, Woodford Green, Essex, IG8 0BS
King George: Barley Lane, Goodmayes, Ilford, Essex, IG3 8YB. 0330 400 4333.
Queen's: Rom Valley Way, Romford, Essex, RM7 0AG. 01708 435000.
Whipps Cross: Whipps Cross Rd, Leytonstone, London E11 1NR. 020 3416 5000.
- For non emergencies dial 111