Terms and conditions
Our commitment to your data protection
Our policy is to respect and protect the privacy of anyone who visits the London Borough of Redbridge’s website.
Personal information collected via online forms
In cases where we ask you for personal information via an online form, this information will only be used for the purpose indicated and will be held in a secure manner. It will not be used for any other purpose without your permission and will not be kept for longer than necessary. If you are concerned about providing your personal information online please contact us and we will arrange alternative means for you to provide this information
Use of IP addresses
We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us.
Use of cookies
You should note that cookies may be used on this website. Cookies are small pieces of information stored by your browser on your computer's hard drive. Cookies are used to keep track of your use of the website and provide you with customised content.
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online application processes provided by this site.
External links
This site contains links to other sites. The London Borough of Redbridge is not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
Terms of use
By using or accessing any part of the Council’s website you agree to be bound by the following terms and conditions:
- By using Redbridge i you agree to be legally bound by these terms, which shall take effect immediately on your first use of Redbridge i. If you do not agree to be legally bound by all the following terms please do not access and/or use Redbridge i.
- The Council may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by the Council. Your continued use of Redbridge i after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
- If any of the following terms and conditions is illegal, invalid or unenforceable this will not affect the validity or enforceability of the remaining terms and conditions.
- The relationship between you and the London Borough of Redbridge will be governed by English law. You agree to submit all disputes to the jurisdiction of the English courts.
Copyright
Information produced and/or disseminated by the London Borough of Redbridge may be subject to copyright and other intellectual property rights. All rights are reserved. Information should not be reproduced, modified, or distributed in any form, or used in any way for commercial purposes, without first obtaining the written permission of the Council.
Census data has been used throughout the site and has been obtained from the Office for National Statistics and is © Crown Copyright reproduced with the permission of the Controller of Her Majesty's Stationery Office and the Queen's Printer for Scotland, (C02W0002227). The source of all Census data is the Office for National Statistics.
Users are granted permission to reproduce Crown Copyright material for their personal use provided that a Click-Use Licence has been obtained. A Click-Use licence can be obtained from OPSI, where you can also check if your organisation already has a licence. When reproducing Census material, the source must be acknowledged.
All maps are produced from Ordnance Survey Material with permission of Ordnance Survey on behalf of the Controller of Her Majesty's Stationary Office © Crown Copyright (C02W0002227).
Unauthorised reproduction infringes Crown Copyright and may lead to prosecution or civil proceedings.
Disclaimer
The London Borough of Redbridge takes all reasonable care to ensure the accuracy of the information on this website, however it cannot accept responsibility for any inconvenience, loss, damage, or liability (whether civil or criminal) nor for any legal fees and costs incurred or caused as a result of any information that it may provide and such information does not form any basis of a contract with users of it.
Further, where the London Borough of Redbridge provides links to websites maintained by other organisations as part of our service, it does not accept any liability for their accuracy or content or for losses of any kind caused as a result of the same, nor does it endorse any externally linked sites.
No warranty is given that the information on this site is free of infection by computer viruses or other contamination, nor that access to the website or any part of it will not suffer from interruption from time to time, without notice and it does not accept liability for any loss or damage resulting from any infection, virus, contamination, interruption or from any other use of the website.
Online Privacy Statement
Personal information
In order to register and receive or use many of the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.
We have a legal duty to ensure that our processes are fair and that we keep your personal data safe and secure, in accordance with the Data Protection Act 1998. We and do not share your personal information with anybody else without your knowledge, unless we are required by law to do so. An example of this is the Electoral Register, which, by law, must be available to the public.
We will hold your personal information on our systems for as long as it is needed for the service you have requested, and remove it in the event that the purpose has been met, or, in the case of an online information service, such as email alerts or ‘Redbridge Live', you no longer wish to continue to receive the service.
Under 18 years
If you are under 18, please get your parent/guardian's permission before you provide personal information to our website.
Further developments
We are continuing to develop the functionality of our website and its capacity to deliver personalised services. We may, from time to time alert you to new developments or send you details of other services that may be of interest to you. You will always have the option to opt out of receiving these proactive communications at any stage.
Find out more about the council’s approach to data protection and freedom of information.
Activities not the responsibility of London Borough of Redbridge
Disclaimer
The London Borough of Redbridge takes all reasonable care to ensure that all information relating to events run by other organisations and advertised on this website is accurate. However, it cannot accept responsibility for any inconvenience, loss, damage, or liability (whether civil or criminal) nor for any legal fees and costs incurred or caused as a result of any information that it may provide and such information does not form any basis of a contract with users of it.
Further, whilst the London Borough of Redbridge may provide details of events run by other organisations, it does not accept any liability for those events or for losses of any kind caused as a result of information relating to, or attendance at, those events.
Copyright
Information produced and/or disseminated by the London Borough of Redbridge regarding events run by organisations other than the London Borough of Redbridge may be subject to copyright and other intellectual property rights. All rights are reserved. Information should not be reproduced, modified, or distributed in any form, or used in any way for commercial purposes, without first obtaining the written permission of the council.
Freedom of Information
The Freedom of Information Act 2000 and Environmental Information Regulations 2005 give people the right to request information held by public authorities. This Right to Know allows you to access a range of recorded information held by the council. Freedom of Information gives you two related rights:
- the right to be told if information exists
- the right to receive information (and where possible, in the manner requested) subject to certain exemptions