Help

If you’ve come to this page it probably means you’re having trouble using the site. Please accept our apologies! We have tried to make the site as user-friendly to as many people in the community as possible, regardless of your experience on using the Internet. We have also tried to make the language as simple to understand too (only within the Practitioners zone should you come across language that you may not be familiar with).

Maybe you can’t find what you’re looking for, or you just need someone to talk you through the site. If language is a problem, and you don’t have anybody else to help you translate information, let us know. Whatever the problem is, please do not hesitate to get in touch. We will do our best to assist. Simply go to the Contact Us page and either phone, e-mail or pay us a visit.

What you need to know: The role of this directory is to provide information for families. It is your responsibility to make sure that services are appropriate for your needs and the needs of your children.
If you would like to know more visit What you need to know.

Disclaimer: Whilst every effort has been made to ensure the accuracy of the information provided, Families Information Direct cannot accept responsibility or liability for any errors which have occurred. It is recommended that you always check details with providers to ensure their service meets your requirements. Furthermore, Families Information Direct cannot recommend or endorse any of the providers listed.