How to contact us

There are many ways to contact Families Information Direct (FiND). Just choose one which suits you best. If you wish to make a quick enquiry to FiND please use the form below.

Quick message form
Your name and title
Email address	If you would like a response from FiND, this must be provided.
Telephone(s)
Your postcode	This must be provided.
Your message

Contact information

Freephone	0800 587 7500	The most popular and effective method of contacting us.
E-mail	find@redbridge.gov.uk	We try to respond to all e-mails within one or two working days.
Fax	020 8708 9193	A little old-fashioned but it still works!
Minicom	0800 587 7500	You can also use typetalk (go to www.typetalk.org)
Address	Families Information Direct 100b Manford Way Chigwell, Essex, IG7 4DF	We’re on the same site as Hainault Library and Hainault Forest Community Centre. Parking is usually not a problem, the nearest Tube station is Hainault (10 minute walk) and bus routes include 150, 247 and 462.
Office opening hours	Monday to Friday 9.00am to 5.00pm	Please note that the office is closed to the public every Thursday morning until 1.00pm for training purposes – we apologise for any inconvenience.
Outreach	Various locations around the borough	Every month our outreach programme takes us to many areas of the community, so if you ever notice us out and about (just look for the logo on our shirts) don’t be afraid to approach us - we’re still on duty! Also, if you need to meet with a FiND Information Officer and you find it difficult to travel to Hainault, we may be able to arrange to meet with you at a location nearer to where you live or work.

What you need to know: The role of this directory is to provide information for families. It is your responsibility to make sure that services are appropriate for your needs and the needs of your children.
If you would like to know more visit What you need to know.

Disclaimer: Whilst every effort has been made to ensure the accuracy of the information provided, Families Information Direct cannot accept responsibility or liability for any errors which have occurred. It is recommended that you always check details with providers to ensure their service meets your requirements. Furthermore, Families Information Direct cannot recommend or endorse any of the providers listed.